Faculty/ Staff and Services

OIT Staff:
Martha Ash, Asst. Dean
Matthew O'Reilly, Coordinator
James Geng, Coordinator

Help Desk Hours:
8:00 am - 9:00 pm (Mon. - Thursday)
8:00 am - 7:00 pm (Friday)
9:00 am - 1:00 pm (Saturday)

Tech Support
Pease contact the Help Desk for the following services:
Daley College E-mail: dahelpdesk@ccc.edu
At AVI E-mail: wstihelpdesk@ccc.edu
By phone please call: (773) 838-7521

For consulting, projects, software installation and purchasing computer equipment please contact: (773) 838-7590.

Our staff is here to help you with the following services:

• Desktop Support
• Server Support and software installation
• Administrative file sharing on centralized storage
• GroupWise Email and Collaboration
• Group Email Lists: Listserv
• GroupWise Shared Resources/Calendar
• User ID's for Network and E-Mail
• Computer Repair/Service Contracts
• Network Jack Connections (wired and wireless connections)
• Infrastructure Upgrades
• Equipment Purchases/hardware standards
• Software licenses: supported software
• Consulting for Projects/New Technology
• Computer Lab Support/software installation
• Antivirus and Security
• Help Desk
• Printing Support (network and local)
• Equipment Move and Disposal
• Business Continuity